- 72% of the site managers believe HERITY helps to offer better services;
- 61% of the public better appreciated visits thanks to HERITY information;
- 42% of the stakeholders used HERITY results for decisions’ support.
The HGES started to be applied in Italy in 2004. Since then, Italy has had 30 Ecomuseums and 3 National Monuments in Piedmont, 12 monuments in the Historical Center of Rome (including the Pantheon, the Presidential Palace, Castel S. Angelo and S. Luigi dei Francesi) and 5 museums (including the Capitolini), 43 museums in Latium certified in three years as well as other ongoing in Sardinia, Tuscany, Campania and other regions bringing to a total of 200 sites in the first five years.A few time later the system was launched and applied in Spain, Portugal, Brazil, while the dialogue with other Countries (in particular, Bahrein, Canada, Chile, Croatia, Cuba, Czech Republic, Dominican Republic, France, Greece, Hungary, Iran, Latvia, Libya, Lithuania, Malta, Oman, Peru, Romania, Saudi Arabia, Senegal, South Africa, Sri Lanka, Sweden, Turkey, United Arab Emirates, United Kingdom, United States of America, Taiwan, The Netherlands, The Vatican, Yemen, Uzbekistan) was enforced by the International Committee in the same span of time, both for the application of the system and the launching of National Commissions.On August 24, 2004 official contacts with the UNESCO World Heritage Center were started, followed by technical meetings in 2004 and 2005 to spread the system at World Heritage Sites. After this, the Director of the World Heritage Center declared “HERITY’s analyses on the management quality of the World Heritage Sites are an important contribution to the setting and assessment of the national and local conservation policies and to the improvement of the services offered to the public”. In 2006 the first results of the HGES at these sites were presented to 160 delegates from different Countries at the 30^ World Heritage Committee.The First International HERITY Conference in 2006 marked a further milestone in the cooperation between HERITY and Intergovernmental Organizations. As a result, in addition to the UNESCO-WHC partnership in 2008 those with the World Tourism Organization and the ICCROM were defined.On the occasion of the first renewal … a survey was carried out at the 30 Italian ecomuseums which first applied the HGES in 2004 with the following results: 72% of the site managers believe HERITY helps to offer better services; 61% of the public better appreciated visits thanks to HERITY information; 42% of the stakeholders used HERITY results for decisions’ support.